US Air Force shares details on its engagement process

Posted by on January 6, 2009

Corporate Social Media Case Study: US Air Force

Air Force Blog AssessmentOver on Web Ink Now, David Meerman Scott recently shared some details about how the US Air Force participates in social media.  In addition to highlighting the organization’s blog and YouTube channel, David posted a chart that details how the Air Force responds to blog posts.  The chart offers a fascinating behind the scenes look at how one particular large organization decides how to respond to online conversation, and yet remains clearly adaptable for use by any company that is developing its own engagement strategy.

Learn More:
Original Web Ink Now post
Air Force Blog Assessment chart (popup)

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Welcome to the Social Media Business Council blog, where we write about the business of blogging and social media at the corporate level. We’re passionate about ethics, transparency, and continual learning.

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