Disclosure Best Practices Toolkit
Open source toolkit for transparent social media participation
Comment on Disclosure Best Practices Checklist 5: Agency and Contractor Disclosure
Focus: Best practices for vendors, agencies, and subcontractors that act on behalf of a company.
When using external agencies or personnel to communicate on our behalf, I will:
- Require my agency to disclose its relationship with my company when it conducts blogger relations.
- Require my agency to be truthful and never knowingly deceive bloggers.
- Publicly acknowledge when my agency and/or related parties act contrary to these policies, and quickly take corrective action where possible.
- Require agencies and agency personnel to meet or exceed our internal disclosure requirements.
- Require agencies to enforce these requirements on their subcontractors.
- Always discuss and secure formal agreement on these practices before entering into a business relationship with an agency involved in social media.

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